Dreamax Privacy Policy
Effective as of November 22, 2022
Dreamax, Inc. (“Dreamax,” “we,” “our,” or “us”) provides an online video streaming service offering a selection of television shows, movies, clips, and other content. This Privacy Policy is incorporated by reference in to the Dreamax Terms of Use (the “Terms of Use”) and explains our practices regarding the collection, use and disclosure of information that we receive through the Dreamax Services.
This Privacy Policy does not apply to any third party websites, services or applications, even if they are accessible through the Dreamax Services. If you have any questions or comments about this Privacy Policy, please submit your questions at support@dreamax.ae. Unless we define a term in this Privacy Policy, all capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Use.
What kinds of information does Dreamax collect from or about me and my activities?
If you create an Account, we’ll collect certain information that can be used to identify you, such as your name, email address and mobile number. Generally speaking, we may collect the following information from or about you and your activities when you use the Dreamax Services
• information you give us, including your name, email address and mobile number
• information automatically collected when you use the Dreamax Services, such as your location, your IP Host address, your mobile device type and other device identifiers, your operating system, your rough geo-location based on your IP address, your activity on the Dreamax Services, Log Data, and information collected via cookies, web beacons, or other technologies;
• information from other commercially available sources, such as data aggregators and public databases, or our business partners, which may include your interests, purchasing behavior and your activities online, such as websites visited and advertisements viewed
We may also combine any or all of the information we collect from or about you. We may generate aggregate, non-identifying information about how the Dreamax Services are used. We may also link information we obtain from different sources, for example, we may link your Log Data with your Account information or with information we obtain about you from third parties.
How do we use information we collect from or about you?
Customization, Improvement, Enforcement. We use the other information we collect from or about you in order to establish and enhance our relationship with you and to help deliver a first-class user experience. Dreamax’s use of this information includes the following general purposes: contacting you; customizing the content and advertising you view; fulfilling your requests for products or services; identifying content you share when you use the Dreamax Services; improving our services; administration of your participation in a survey, contest or sweepstakes; conducting research; compiling aggregate data for internal and external business purposes; preventing potentially illegal activities; protecting our rights; other uses in accordance with our Terms of Use; and for any other purpose disclosed to you at the time we collect your information.
Recommendations and Advertising. We and service providers acting on behalf of us and our business partners may use the information collected from or about you, including your use of the Dreamax Services, to provide recommendations and advertisements on the Dreamax Services and elsewhere on the web.
Promotional Communications. We may periodically send you free newsletters and e-mails that directly promote the Dreamax Services — e.g., promotional information about Dreamax’s features, services, and other offerings that may be of interest to you, or offers that are related to the Dreamax Services on behalf of our Affiliates or our business partners. When you receive such promotional communications from us, you will have the opportunity to “opt-out” (either through your Account or by following the unsubscribe instructions provided in the e-mail you receive). We do need to send you certain transactional communications regarding the Dreamax Services and you will not be able to opt out of those communications — e.g., communications regarding updates to our Terms of Use or this Privacy Policy — but they will be primarily informational. Information about your choices regarding promotional communications you receive from Dreamax are described in the “Your Choices” section of this Privacy Policy.
What technologies are used to understand how people use the Dreamax Services?
Like many website owners and operators, we use automated data collection tools such as Cookies and Web Beacons to collect certain information.
Cookies. Cookies are small bits of information that are stored in separate files within your computer’s Internet browser. Cookies store information about your activities on a website or other platform. For example, cookies can store your session information for easy sign-in to a website or other platform you have previously visited. They enable us to make your use of the Dreamax Services more enjoyable.
• We, along with advertising technology companies and service providers that provide services to us and our business partners, may display targeted advertisements based on your activities and other information collected from or about you, such as your interests and your activities online. Cookies are one way that this kind of information is stored.
• We, along with advertising technology companies and service providers that provide services to us and our business partners, may also use cookies and similar technologies to compile aggregate data about you and to relate your use of the Dreamax Services to information obtained from you or from reputable third parties. For example, if you have asked us to send you information about our upcoming services or promotions, data about your activities on the Dreamax Services, collected using cookies, may allow us to limit the materials we send you to items that we believe will be of interest to you.
• You can configure your Internet browser to warn you each time a cookie is being sent or to refuse cookies completely. However, if you reject certain cookies, you will not have access to certain features of the Dreamax Services.
• Some advertisements displayed in connection with the Dreamax Services may also access or place cookies on your Internet browser or use other technologies provided by third party Internet advertisers, advertising technology companies, and service providers that perform advertising-related services.
Web Beacons (also known as web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the device, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
Log Data means certain information about how a person uses our Services, including both Account holders and non-Account holders (either, a “User”). Log Data may include information such as a User’s Internet Protocol (IP) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of the Dreamax Services to which a User browsed and the time spent on those pages or features, search terms, the links and ads on the Dreamax Services that a User clicked on, progress of a User’s video play, progress of a User’s ad play, interactions as a video player (e.g. play/pause/seek, close captions), amount of time spent watching videos, mobile to TV screencasting behavior and other statistics. We use Log Data to administer the Dreamax Services and we analyze (and may engage third parties to analyze) Log Data to improve, customize and enhance the Dreamax Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences. We may use a person’s IP address to generate aggregate, non-identifying information about how the Dreamax Services are used.
With whom does Dreamax share the information it collects from or about me?
Our Service Providers and Business Partners. We may engage third party services providers and business partners to work with us to administer and provide the Dreamax Services. For example, we may share your information with other people or entities in order to provide goods or services that you have requested or to complete a transaction at your request. We may also enter into agreements with outside companies that possess the technology that allows us to customize the advertising and marketing messages you receive while using the Dreamax Services. Your information, including clickstream data about your use of the Dreamax Services and other online activities, may be shared with these companies so this customization can be accomplished. These third party services providers have access to your profile only for the purpose of performing services on our behalf.
We may also share your profile with our marketing service providers to help us better market our products and services to you.
Advertisers, Advertising Technology Companies, and Advertising-Related Service Providers. Dreamax places advertisements both on and off the Dreamax Services and also carries advertisements from other companies, often with the ability to click through to websites or properties run by these other companies. Advertisers, advertising technology companies, and service providers that perform advertising-related services for us and our business partners may use cookies, web beacons, and other technologies to collect information from or about you in order to tailor advertisements, measure advertising effectiveness, and enable other enhancements.
Other Third Parties. We may share anonymized or aggregated data we collect from the use of the Dreamax Services, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access the Dreamax Services, market trends and other analysis that we create based on the information we receive from you and other users. We may share information in these forms with various affiliated and unaffiliated entities, including our business partners. For example, we may share aggregate information with advertisers about the volume of use on the Dreamax Services, the specific Dreamax videos in which users are most interested, and the effectiveness of advertisements viewed on the Dreamax Services (including the number of users who clicked on a particular advertisement). Also, we and our business partners use independent third parties to help measure viewing of content on Dreamax, and these third parties may report statistics about viewing in aggregated or other non-personally identifiable forms.
Web Analytics Service Providers
Google. We use Google Analytics, a service provided by Google, Inc. (“Google”), to gather information about how users engage with the Dreamax Site and the Dreamax Services. For more information about Google Analytics, please visit policies.google.com/technologies/partner-sites. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to tools.google.com/dlpage/gaoptout.
Facebook. We may use certain tools offered by Facebook, Inc. (“Facebook”) that enable it to collect or receive information about actions users take on: (a) the Dreamax Site and elsewhere on the internet through use of Cookies, Web Beacons and other storage technologies; or (b) our App and other mobile applications, in order to provide measurement services, targeted ads and other services. For more information regarding the collection and use of such information by Facebook, please see the Facebook Data Policy available at https://www.facebook.com/policy.php.
For Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas) or request for cooperation by a government entity, whether or not legally required; (ii) to protect the property, rights and safety and the property of Dreamax or its affiliates, and each of their respective investors, directors, officers, employees, agents, and suppliers, rights and safety of a third party, including our users, or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity. If you notify us that you believe your legal rights have been violated by Dreamax or another user of the Dreamax Services, we may provide the information that you provide to us to others to the extent that we believe it is necessary to evaluate and respond to your complaint.
In Connection with Business Transactions. Information that we collect from our users, including profile information, is considered to be a business asset. Thus, in the event of any direct or indirect reorganization, e.g., if we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your personal profile, may be disclosed or transferred to a third party acquirer in connection with the transaction.
Other Parties With Your Consent. In addition to the sharing described in this Privacy Policy, we may share your personal information, for example, your name, address, telephone number, or email address, with any party when we have your consent or when you otherwise choose to share such information. Also, certain functions within the Dreamax Services may give you the option to share information about your activities on the Dreamax Services, for example, by email, text message, social networking, or other sharing function.
Your Choices: Do I have choices about the use and sharing of the information collected from or about me?
You have certain choices about the use and sharing of certain information collected from or about you.
Business Partners. Except as otherwise described in this Privacy Policy, we will obtain your consent before we share your contact information with business partners, including advertisers and other companies not affiliated with Dreamax, so that they may send you promotional information about their products and services directly. We also may offer co-branded promotions with these business partners. If you request information about or otherwise interact with one of these promotions (such as by entering a contest), we may share your contact information with the business partners identified in the promotion.
Social Networking Services. When you choose to connect your Dreamax account with a social networking account such as Facebook, you may choose to share your information and activities with other users of that particular social network. We recommend that you familiarize yourself with the policies and privacy controls of these social networking services.
Dreamax’s Use of Your Information to Send You Promotional Materials. When you receive promotional communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive. You may opt out of receiving alerts or email updates from Dreamax promoting our site or the products or services of our business partners, or notices about your queues or subscribed content via the functionality on the Dreamax Services. Regardless of your choices with respect to promotional communications and updates regarding content, we may send you certain transactional communications regarding the Dreamax Services, e.g., communications regarding updates to our Terms of Use or this Privacy Policy, and you will not be able to opt out of those communications.
Dreamax’s Use of Information Collected From or About You from Other Websites. Dreamax may store information about websites you visit in browser cookies on your computer.
Terminating Your Dreamax Account. You may terminate your Dreamax account, in accordance with our Terms of Use, by submitting your requests at support@dreamax.ae. Please note that, if you terminate your account, we may retain some information about you as required or permitted by applicable law.
How does Dreamax work with partners?
Dreamax and Social Networking. We may collect personal information to enable individuals to use online social media resources offered either by us or a third party. We may also enable you to use these social media resources to post or share personal information with others. When using social media resources, you should take into careful consideration what personal information you share with others. If you use third party social networking services (“Third Party SNS”) through the Dreamax Services, you acknowledge that we may be able to access any information you make public through such Third Party SNS (such as your username, comments, posts, and contacts) and other information your privacy settings on such Third Party SNS permit us to access. If you choose to link your Dreamax account with a Third Party SNS, Dreamax and that Third Party SNS may share certain information about you and your activities. You may choose to share information about your activities, including what you watch on Dreamax, with that Third Party SNS’s users.
Sharing via Third Party SNS. If you connect your Dreamax Account and your SNS Account, you may choose to share information about your activities on the Dreamax Services with Third Party SNS and their users, including by publishing your watch activity to the Third Party SNS. When you choose to share information about your activities on the Dreamax Services with the Third Party SNS, Dreamax may send information about you to the Third Party SNS, including information about your use of the Dreamax Services. The Third Party SNS may make that information visible to its users in accordance with applicable law, its data use policies, and your privacy settings on the Third Party SNS. We recommend that you familiarize yourself with data use policies and privacy controls of any such Third Party SNS.
Facebook is an advertising partner and may collect and use data to display advertisements on the Dreamax Services. If you wish to opt out of receiving advertisements from Facebook, please visit https://www.facebook.com/ds/preferences/?entry_product=ad_settings_screen to modify your Facebook ad preferences.
Other Websites and Platforms. The Dreamax Services is provided through Internet websites or distribution platforms operated by other companies. For example, you can access the Dreamax Services through our website and using Apps we make available for Internet-connected consumer electronics devices. Websites and platforms like these may list or promote our name or logo, but they are not operated or maintained by us, and we are not responsible for the privacy practices of the websites or platforms operated by third parties. If you are using the Dreamax Services on another website or platform, you should check the privacy policy of the other website or platform to determine how it handles any information it collects from or about you.
How does third party advertising on Dreamax impact me?
Dreamax carries advertisements from other companies, often with the ability to click through to websites or properties run by these other companies.
Clicking on or Viewing Ads. When you click on or view an advertisement, the advertiser, advertising technology companies, and service providers that perform advertising-related services for us and our business partners may collect some information from or about you. The information practices of these advertisers, advertising technology companies, and service providers that perform advertising-related services are governed by their own privacy policies and are not covered by this Privacy Policy. Please be aware that Dreamax does not warn you when you have chosen to click through to another website or property when using the Dreamax Services. We recommend that you familiarize yourself with the privacy policies of such websites or properties to determine how they handle any information they separately collect from you.
Use of Cookies and Other Technology in Third Party Advertising. Advertisers, advertising technology companies, and service providers that perform advertising-related services for us and our business partners may use cookies, web beacons, and other technologies to collect information from or about you in order to tailor advertisements, measure advertising effectiveness, and enable other enhancements. This information includes your use of the Dreamax Services, websites you visited, advertisements you viewed, and your other activities online. The information practices of these advertisers, advertising technology companies, and service providers that perform advertising-related services are governed by their own privacy policies and are not covered by this Privacy Policy.
Information Shared with Advertisers and Advertising-Related Service Providers. Dreamax may share the information collected from or about you in aggregated or non-personally identifiable forms with advertisers and service providers that perform advertising-related services for us and our business partners in order to tailor advertisements, measure advertising effectiveness, and enable other enhancements. This information includes your use of the Dreamax Services, websites you visited, advertisements you viewed, and your other activities online. However, our agreements with these advertisers and service providers that perform advertising-related services limit the types of information shared with these companies and how they may use it.
Your Choices: Opting Out of Third Party Behavioral Advertising. Some of these advertisers, advertising technology companies, and service providers that perform advertising-related services for us and our business partners may be members of the Network Advertising Initiative (“NAI”), a cooperative of online marketing companies that offers a centralized tool for opting out of behavioral advertising delivered by each of its member companies. If you would like to obtain more information about the NAI and make choices about their members’ use of your information, please visit optout.networkadvertising.org. Some of the third parties that collect information on the Dreamax Services in order to provide more relevant advertising to you participate in the Self-Regulatory Program for Online Behavioral Advertising. This program offers a single location where users can make choices about the use of their information for ad targeting. To opt-out of third party cookies, please go to www.aboutads.info/choices. To opt-out of the use of your mobile device ID for targeted advertising, please see www.aboutads.info/appchoices. Even if you opt out through AdChoices, we may still collect and use information that is not considered personal information regarding your activities on our Services and/or information from the advertisements on third party websites for non-interest based advertising purposes, such as to determine the effectiveness of the advertisements.
Your Privacy Rights. How does Dreamax protect the information it collects from or about me?
We use reasonable physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, or modification. For example, passwords and other sensitive information are encrypted in transit. We also take steps to ensure that only those Dreamax employees, agents, and contractors who have a legitimate business reason to obtain access to your information are granted access.
Despite these efforts, please note that no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using the Dreamax Services but we cannot ensure or warrant the security of any information you transmit to us. Please refer to the U.S. Federal Trade Commission’s website for information on how to protect yourself from identity theft.
Dreamax and Children - Kids Mode
The Dreamax Services are not directed to nor intended for children under the age of 13 without supervision. Dreamax does not permit the registration of, nor does Dreamax knowingly collect, use, or disclose personal information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain that personal information without parental or guardian consent. If we are notified that we have collected personal information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
The Dreamax Services offers features that enable parents and families to have more control over the display of family-friendly content based on the MPAA and television content ratings systems (“Kids Mode”). During a Kids Mode session, the Dreamax Services collects and uses a device identifier, IP address, and viewing history so that we may maintain and analyze the functioning of the Dreamax Services, personalize the content displayed, serve and frequency cap contextual advertising, and to comply with our content licenses. If a user of the Dreamax Services desires to delete data collected during a Kids Mode session, please contact us at support@dreamax.ae for assistance.
Do any special considerations apply to visitors from outside the United Arab Emirates?
Dreamax is an online video service based in the U.S., and our offices are headquartered in the United Arab Emirates. Your personal profile may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United Arab Emirates and choose to provide your personal information to us, you acknowledge and agree that we may transfer your personal information to the United Arab Emirates and process it there.
What happens when Dreamax changes its Privacy Policy?
Any information that is collected via our Services is covered by the Privacy Policy in effect at the time such information is collected. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on the Services or by sending you an email or other notification, and we’ll update the “Effective as of” date above to indicate when those changes will become effective. If the material revisions concern practices where we have represented that we will obtain your consent to use or disclose your personal information, we will obtain your consent before taking any action inconsistent with those representations.